FAQs
General Inquiries
EvolveMe is a free online tool that helps teens develop important life skills for after high school. EvolveMe helps make the process of exploring your future less overwhelming and more manageable with interesting activities, like online games or mini-lessons. Once you complete an activity, you’ll earn points that can be redeemed for rewards.
Yes! We totally get that EvolveMe sounds too good to be true, but we promise EvolveMe is legit. It was created in 2023 by American Student Assistance® (now Britebound™) to help students explore future possibilities and give them tools to make educated decisions about the future in a doable and fun way.
No. We do not sell your Personally Identifiable Information (PII). Survey responses are shared with third parties only in de-identified and anonymized form. If applicable, you may be given the option to opt in to additional research activities or communications with a third party, but that consent is optional and will be clearly presented to you at the time.
Your survey responses are used for research purposes and to evaluate the effectiveness of our Services. If shared with third parties, they are shared in de-identified and anonymized form.
You’ll earn points when you complete tasks. The more tasks you do, the more points you earn, and the more rewards you can redeem for. You can only have one EvolveMe account to earn points with, and you can’t share your login information with siblings or friends. This goes against our Terms of Use – and means your account could be shut off.
Once you’ve earned enough points, you can redeem them for rewards by going to our Rewards Marketplace.
Anyone over the age of 13 can create an EvolveMe account and so the activities! However, only 13 to 19-year-olds will be able to redeem their points for rewards.
Gift Cards
It can take up to 10 business days to receive your gift card. Your gift card will be delivered to your email address, so keep an eye out for it and check your spam folder!
If it’s been more than 10 business days since redeeming your points for the gift card, reach out to support@evolveme.org. In the email, please include your EvolveMe email address and the date that you redeemed your EvolveMe points.
No, your gift card choices are limited to the ones in the Rewards Marketplace.
No, you can’t change your gift card choice once you’ve redeemed your points.
ADR, or All Digital Rewards, is the company that handles the administration of EvolveMe gift cards.
Troubleshooting
If you're having trouble redeeming your points, send an email to support@evolveme.org. In the email, please include your EvolveMe account email and let us know about the problem you're having.
Your activity on EvolveMe may have violated our Terms of Use. If you think your account has been shut off incorrectly, send an email to support@evolveme.org.
If a task on EvolveMe doesn’t seem to be working as expected, send an email to support@evolveme.org. In the email, please include the name of the task, the name of the partner providing the task, and let us know about the problem you’re having. If you are on a partner’s website, you can also reach out to their support team and describe the issue you’re having.
If you completed a task and were not awarded your points on EvolveMe, reach out to support@evolveme.org. In the email, please include a screenshot or additional evidence supporting that you have completed the task.

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